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Hiring Customer Service -Mumbai

2.00 to 7.00 Years   Navi Mumbai   18 Apr, 2024
Job LocationNavi Mumbai
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Dear Candidate,Were Hiring for Customer service ExecutiveLocation- Lower ParelSalary Details Good increment on your current salary Monthly performance linked incentivesJob Role
    • Manage new enquiries over calls, emails and whatsapp.
    • Should be able to confidently explain all services verbally or in written form.
    • Identify and understand the need of the patient and offer suitable solution.
    • Should be diligent at following up with patients.
    • Give patient appointments, do reminder calls, appointment rescheduling etc.
    • Maintain and manage details of all communication.
    • Maintain a professional and empathetic attitude while representing our brand.
    • Engage in effective and persuasive conversations.
    Job Qualification
    • Very good communication skills
    • Should be friendly and very confident
    • At Least 2 year experience in sales/customer service or similar position.
    • Comfortable working on a computer/laptop
    • Basic MS excel skills
    Interested Candidate can contact & mail the resume with details on hidden_email
    • Current CTC
    • Expected CTC
    • Total experience
    • Notice Period
    • Current location
    • Reason for Job change
    Regards,Dixita Chouhan TBSC HRhidden_mobile

Keyskills :
customer supportcustomer servicechattelecallingemail process

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