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Inside Sales- Customer Support

Fresher   Navi Mumbai, Mumbai CityMumbai City, Thane   31 Aug, 2025
CANBYI SOLUTIONS PRIVATE LIMITED
Job LocationNavi Mumbai, Mumbai CityMumbai City, Thane
EducationNot Mentioned
SalaryNot Disclosed
IndustryPharma / Biotech
Functional AreaSales / BDPre-Sales
EmploymentTypeFull-time

Job Description

    Job description- Inside Sales- Customer SupportJob Summary:We are looking for a Pharmacist with a minimum of 5 years of continuous experience tojoin our Inside Sales team. This office-based role involves providing expert guidance andsupport to patients and clients through phone, email, and other communication channels. Theideal candidate will have strong communication skills, a keen understanding of pharmaceuticalproducts, and a customer-centric approach.Key Responsibilities: Identify and pursue sales opportunities by engaging with potential clients andfollowing up on leads. Conduct research on potential customers, including their business needs, existingsuppliers, and purchasing behaviour. Build and maintain strong customer relationships by addressing inquiries, providingproduct information, and offering tailored pharmaceutical solutions. Negotiate sales terms, including customized packages, discounts, and post-salesupport. Collaborate with the sales team to ensure seamless lead conversions and customersatisfaction. Maintain accurate records of customer interactions, sales progress, and follow-ups. Stay informed about product updates, industry trends, and competitor offerings toenhance sales strategies.Skills & Qualifications: Registered Pharmacist with a minimum of 5 years of continuous experience. Excellent communication and interpersonal skills to effectively engage withcustomers. Strong listening and problem-solving abilities to understand and address customerneeds. Detail-oriented and goal-driven with a proactive approach to sales. Proficiency in sales metrics, data analytics, and CRM software. Ability to make informed decisions efficiently in a fast-paced environment.

Keyskills :
internationalcustomer supportinside salessales

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