hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

International Voice Process

Fresher   Navi Mumbai, Mumbai CityMumbai City, Thane   13 Jul, 2026
Vibrantzz Management Services Hiring For International BPO
Job LocationNavi Mumbai, Mumbai CityMumbai City, Thane
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The role involves handling inbound and outbound customer interactions, resolving queries, providing accurate information, and delivering an exceptional customer experience while meeting quality and performance standards.Key Responsibilities:
    • Respond to customer inquiries viacalls
    • Resolve customer complaints promptly and professionally.
    • Provide accurate information about products, services, and company policies.
    • Process orders, returns, exchanges, and refunds.
    • Maintain customer records and update account information.
    • Escalate complex issues to the appropriate department when necessary.
    • Follow up with customers to ensure their issues have been resolved.
    • Meet customer satisfaction and performance targets.
    Qualifications:
    • High school diploma or equivalent (Bachelors degree is an advantage).
    • Previous experience in customer service is preferred.
    • Strong verbal and written communication skills.
    • Excellent problem-solving and interpersonal skills.
    • Basic computer skills and knowledge of customer service software.
    • Ability to work in a fast-paced environment and manage multiple tasks.
    Skills:
    • Communication
    • Active listening
    • Problem-solving
    • Patience and empathy
    • Time management
    • Teamwork
    • Attention to detail
    • Customer-focused attitude
    Contact- Shreya hidden_mobile/ hidden_email

Keyskills :
night shiftvoice processcommunication skillstypingtelecommunicationtelecallingcustomer satisfaction

APPLY NOW

International Voice Process Related Jobs

© 2019 Hireejobs All Rights Reserved