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Process Associate

1.00 to 5.00 Years   Navi Mumbai,Mumbai City   20 Feb, 2025
T&S CONSULTING GROUP
Job LocationNavi Mumbai,Mumbai City
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title: Process Associate (blended)Company: Tech MahindraLocation: Mumbai, MaharashtraWorking Hours: Rotational Shifts / Day Shifts (6 days a week)Salary: Up to 35,000 INR (CTC)To Apply WhatsApp or Call on hidden_mobile - HR ArpitWe are seeking dedicated individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the frontline of our company, responsible for providing exceptional service to our valued customers. This role involves handling inquiries, resolving complaints, and ensuring customer satisfaction through effective communication and problem-solving skills.Responsibilities:Respond to customer inquiries via phone, email, or chat promptly and professionally.Provide accurate information about products, services, and policies to customers.Resolve customer complaints and issues efficiently and effectively.Identify and escalate priority issues to the appropriate channels for resolution.Requirements:High school diploma or equivalent; college degree preferred.Previous customer service experience preferred but not required.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.To Apply WhatsApp or Call on hidden_mobile - HR ArpitContact:hidden_mobile - HR Arpit

Keyskills :
knowledge process outsourcingbpocommunication skills

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