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Requirement for Banking profile for Phone Banking officer Position

0.00 to 2.00 Years   Navi Mumbai   17 Jan, 2024
Job LocationNavi Mumbai
EducationNot Mentioned
Salary< Rs 50,000 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Greetings For the DayRequirementFor Banking profile for Phone Banking officer PositionOpen Position :10Eligibility Criteria
    • Any Graduate OR Graduation 2023 appeared
    • Fresher & Experience both Can Also Apply
    • Day Shift
    • 5 Days Working
    • 12.3k to 18K Net
    • Vashi
    • Good English Communication required
    Core Responsibilities:
    • Ensure Customer service excellence by displaying complete bonus to the customers query/problems
    • Delivering service with requisite courtesy and accuracy
    • Nil Defects (100% adherence to product and process)
    • Ensuring Nil Customer complaints
    • Ensuring excellent SLS scores
    • Escalating/highlighting customer problem incidences
    • Adherence to service and sales compliance
    • Cross-selling/upselling on set products (assets and liabilities products)
    • Ensuring process efficiency by achieving set targets of call quality
    For more info contact on Below noHR Vishakha hidden_mobile|| Forward to Mumbai Job Seekers||

Keyskills :
insurance salesbankinggeneral insurancecustomer serviceservicecustomer support

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