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RMO (Bengali, Telugu, Tamil, and Kannada)

1.00 to 4.00 Years   Navi Mumbai,Mumbai City, Thane   02 Dec, 2024
Topgear Consultants Private Limited
Job LocationNavi Mumbai,Mumbai City, Thane
EducationNot Mentioned
SalaryNot Disclosed
IndustryInsurance
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Hiring with a leading life insurance company in mumbaiRole:- RMO(Bengali, Telugu, Tamil, and Kannada)Jobs Responsibilities
    • Specialize in Product Pitches and Scenario based Case Studies
    • Work on assigned Renewal portfolio by calling customers over Telephone line, Video Calling
    • Explain the benefits both in terms of gain and loss if policy continues/discontinues.
    • Convince customer via online mode, visit branch or setup an appointment.
    • Meet the Daily expected Targets on Renewals (Due vs Collection)
    • Maintain a high standard in conversation and quality of calls.
    • Achieve daily KPIs on Spoken ratio, and Follow-up.
    • Enrich customer interactions through continuous training & upskilling.
    • Generate leads for new business opportunity from interested customers.
    • Innovative ways to product positioning and reimagining the customer engagement process for proactively arresting lapsation (including digital communications)
    • Customer centric and deliver High Net Promoter Score
    • Provide information on procuring funds from alternate options/ sources available with banks/institutions,
    • Get rewarded basis portfolios performance on Persistency, Renewals, S2S and S2R leads.
    • High Value Premium Customer and Advisor Management.
    Interested Candidates can share their cvs with hidden_email

Keyskills :
renewalsinsurancesalestelecallingrenewal retentionpolicy servicingpersistencycall

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