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| Job Location | Noida/ Greater Noida (Uttar Pradesh) |
| Education | MBA/ PGDMAny Graduate |
| Salary | As per Industry Standards |
| Industry | Software Services, Internet/Dot com/ISP |
| Functional Area | IT Software : Software Products & Services |
| EmploymentType | Full-time |
Account Service AdvisorDate: Oct 28, 2024Location: Noida, UP, INCompany: NTT DATA ServicesNTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking an Account Service Advisor to join our team in India.Responsibilities:Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.Seeking specialty in Knowledge Management.Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, client management, dispute and technical resolution management, and communications at various levels during services engagements from tactical to strategic.NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 PERCENT of the Fortune 100.NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit here. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.Job Segment: Business Intelligence, Consulting, Change Management, Technology, Management
Keyskills :
itil service management incident management client account management change management knowledge managementit services client management problem management service level management service delivery infrastructure service support