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F&A Operations Processing Analyst

5.00 to 8.00 Years   Noida/ Greater Noida (Uttar Pradesh)   21 Nov, 2024
NTT Data Vertex Software Inc.
Job LocationNoida/ Greater Noida (Uttar Pradesh)
EducationB.Com. (Commerce)
SalaryAs per Industry Standards
IndustrySoftware Services, Internet/Dot com/ISP
Functional AreaOperations/Customer Service/Telecalling/Backend
EmploymentTypeFull-time

Job Description

: F&A Operations Processing AnalystDate: Nov 10, 2024Location: Noida, UP, INCompany: NTT DATA ServicesJob Details:

  • Supports the manager in the achievement of project milestones and team goals.
  • To support the day-to-day activities of a group of employees along with the Manager.
  • Utilizes best practice processes around work assignments, project management, and quality of output while maximizing overall teams performance.
  • Provide ideas to improve efficiency, quality, and services of ongoing projects/processes.
  • Significant portion of time still spent on performing work of the team.
  • Regularly review the work of team members.
  • Identifies opportunities for improvement; recommends possible training opportunities.
  • Monitors the team in meeting or exceeding contractual and service level obligations to customers.
  • Understands customers needs and translates to appropriate solutions.
  • Ensures accurate and timely processing of transactions to meet and exceed customer SLA.
  • Adhere to all appropriate and agreed standardized processes and procedures.
  • Acting as the Subject Matter Expert for the team.
  • Conducting & leading the training programs based on business needs.
  • Attending team meetings and customer calls to gather feedback and updates.
Job Requirements & Eligibility Criteria:
  • 5 Years of experience in Banking BPO is preferred.
  • University degree or equivalent that required 3 years of formal studies of the Accounting & Commerce Graduates.
  • Minimum of 2 years of Team handling is mandatory.
  • Excellent understanding or an SME of KYC/AML/CDD experience in a banking process.
  • Experience in Screening, Fraud investigation, Transaction Monitoring, or Account Operations is preferable.
  • Good interpersonal skills.
  • Good oral & communication skills.
  • Ability to work scheduled shifts which would include weekends.
  • Ability to communicate (oral/written) effectively in English to exchange information with our client.
Job Segment:
  • Project Manager, Technology

Keyskills :
kyc/aml expertise team management project efficiency transaction processing interpersonal communicationfraud investigation banking banking process transaction monitoring cdd analyst

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