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Lalamove - Driver Operations Associate (Centralized Offline Presence)

0.00 to 1.00 Years Philippines (Philippines) 22 May, 2025

Job Location	Philippines (Philippines)
Education	BBA/ BBM/ BBS
Salary	As per Industry Standards
Industry	IT-Software
Functional Area	Materials/Logistics/Supply Chain Mgmt/Procurement
EmploymentType	Full-time

Job Description

: Driver Operations Associate (Centralized Offline Presence) ManilaCity Teams Philippines /Full-time /On-siteLalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day.At Lalamove, we strongly believe in the power of the community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter.What youll do:

Achieve daily and monthly sticker acquisition targets.
Convert First time Deposit drivers & Active Non-sticker users into sticker users.
Ensure a high first-month retention rate and continuously improve retention strategies.
Monitor acquisition performance and ensure accuracy in reporting while adjusting strategies as needed.
Conduct cohort analysis of first-time sticker users and refine engagement strategies based on insights.
Revive sticker churn.

What we seek:

Proactive and results-driven individual with a passion for user growth and engagement.
Strong analytical mindset to monitor performance and adjust strategies effectively.
Excellent communication and influencing skills to convert and retain users.
Hands-on, problem-solving attitude with the ability to bring actionable solutions to daily challenges.
Highly organized and detail-oriented, capable of managing multiple tasks without compromising quality.
Adaptive and flexible in a fast-paced, ever-changing environment.
Committed to following company procedures and ensuring accurate, data-driven reporting and insights.

What youll need:

Bachelors Degree in any discipline is preferred.
Excellent data-related skills with knowledge of relevant tools and platforms (Microsoft Excel & Google Sheet).
Strong communication and presentation skills.
Minimum of 6 Months of experience in a similar role.
Previous experience in driver/community management and field team.
Proficient in Google Workspace (Docs, Sheets, Slides, Forms).
Proficient in handling and analyzing data.

Keyskills :
user growth strategies data analysis skillscommunication proficiencyproblem solving attitude detail oriented organization presentation skills

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