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Operations Specialist (Vietnamese Speaker) - Philippine-based

1.00 to 4.00 Years Philippines (Philippines) 18 May, 2025

first advantage offshore services pvt. ltd

Job Location	Philippines (Philippines)
Education	BA (Arts)
Salary	As per Industry Standards
Industry	IT-Hardware/Networking, Telecom
Functional Area	Operations/Customer Service/Telecalling/Backend
EmploymentType	Full-time

Job Description

Essential Duties and Responsibilities

Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
Ensuring the accuracy of the verification attempts (templates, emails, faxes, verbal representations) done.
Ensuring that timely follow-ups are finished as scheduled.
Raising insufficiencies from the entities as soon as they are identified.
Ensuring that all documentation relative to the verification activity is uploaded to the System.
Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.

Job Qualifications

At least 1 year working experience in any field
With exemplary communication skills
Effective relationship management skills
Able to take initiative
Good interpersonal skills
Effective organizational skills
High attention to detail and level of accuracy
Good time management and stress management skills
Team player
Disciplined and is able to work independently
Must be proficient in using the Vietnamese language
Must be residing in the Philippines
Remote work arrangement and day shift schedule

FOR POOLING ONLY.United States Equal Opportunity Employment:First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Keyskills :
communication skillsrelationship management attention to detailorganizational skillstime management interpersonal skillsworkforce stress management

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