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Customer Service Executive

0.00 to 2.00 Years   Pune,Pimpri Chinchwad   31 Jan, 2025
Connecting Talent Hiring For MNC
Job LocationPune,Pimpri Chinchwad
EducationNot Mentioned
Salary< Rs 50,000 - 1.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title: Domestic Voice Process (English/Malayalam/Tamil)Location: Espace, Viman Nagar (Work From Office)Salary: 16,000 - 18,000 (In-hand)Qualification: Undergraduates/Graduates with Good Communication SkillsExperience: Freshers & Experienced WelcomeShift Timings:
    • Girls: 9:00 AM - 9:00 PM
    • Boys: 9:00 AM - 12:00 AM (Any 9-hour shift)6 Days Working, 1 Rotational Week OffSelf-Transport Required
    Role Overview:Were hiring for the Domestic Voice Process to handle inbound customer calls, provide solutions, and ensure customer satisfaction. You will assist customers in English, Malayalam, or Tamil by resolving queries and offering timely support.Key Responsibilities:
    • Handle customer inquiries and provide accurate solutions.
    • Maintain accurate records of customer interactions.
    • Meet quality standards, including first-call resolution and customer satisfaction.
    • Collaborate with team members to improve processes.
    Skills Needed:
    • Strong communication skills in English/Malayalam/Tamil.
    • Problem-solving abilities and customer-focused approach.
    • Ability to manage time and handle high volumes of calls.
    If youre interested, please send your resume. Feel free to forward this to anyone who might be interested.Best Regards,HR AbhishekMobile: hidden_mobile Email:

Keyskills :
voice processtelecallingtamilcustomer servicemalayalam

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