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ERP Executive

Fresher   Rajkot, Gujarat   20 Sep, 2025
ENLIVEN DIGITAL CONTENT
Job LocationRajkot, Gujarat
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    You are a proactive and customer-focused ERP Support Executive who will be responsible for providing functional support to ERP users, resolving queries, coordinating with internal teams, and ensuring seamless day-to-day operations. Your primary tasks will involve handling client inquiries via calls and emails, offering timely resolutions and updates.Your responsibilities will include providing first-level ERP support to both internal users and external clients, addressing client queries professionally, troubleshooting and resolving functional issues across various ERP modules, coordinating with technical teams for complex issues, documenting client interactions and resolutions, drafting clear email responses, training users on ERP features and modules, monitoring system usage, and assisting in testing and data entry during ERP updates.To excel in this role, you must hold a Bachelors degree in IT, Computer Applications, Business Administration, or a related field, along with at least 3 years of hands-on experience in ERP support. A good understanding of core business processes and ERP functionality is essential, as well as strong communication skills to interact effectively with clients and internal teams. A customer-oriented mindset, the ability to manage multiple queries, and basic knowledge of databases or SQL will be advantageous.This is a full-time, permanent position with day shift hours and a performance bonus. The work location is in person.,

Keyskills :
Functional supportTroubleshootingCoordinationDocumentationTrainingMonitoringTestingData entrySQLERP support

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