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ERP Support Executive

Fresher   Rajkot, All India   21 Jan, 2026
Job LocationRajkot, All India
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    You have a great opportunity to join our team as an ERP Support Executive for ERP product implementation. In this role, you will be the primary point of contact for customers and provide support primarily through email, chat, and phone to manage customer queries related to ERP implementation. Your role will be crucial in ensuring successful implementation and maintenance of ERP solutions for our clients across India.**Responsibilities:**- Understanding business processes & software to be implemented- Handling incoming customer requests via email and phone- Providing effective demonstrations and training of the product- Communicating professionally and effectively- Gathering complete information to fulfill customer needs efficiently- Demonstrating basic computer knowledge**Requirements:**- Bachelors degree in computer science or related field- Minimum 2 years of experience in any ERP Support role- Ability to communicate and work well as a team player- Willingness to travel for work- Good oral and written communication skills- Ability to manage multiple client queries and adapt to changing priorities- Effective communication with team members and clients- Driving quality, testing, and delivery methodology process for successful transition and client satisfactionIf you are ready to take on this exciting challenge and have the expertise to excel as an ERP Support Executive, we encourage you to apply and become an integral part of our innovative team.**Job Type:** Full-time**Education:** Bachelors (Preferred)**Experience:** Total work: 2 years (Preferred)**Willingness to travel:** 25% (Preferred)**Work Location:** In person You have a great opportunity to join our team as an ERP Support Executive for ERP product implementation. In this role, you will be the primary point of contact for customers and provide support primarily through email, chat, and phone to manage customer queries related to ERP implementation. Your role will be crucial in ensuring successful implementation and maintenance of ERP solutions for our clients across India.**Responsibilities:**- Understanding business processes & software to be implemented- Handling incoming customer requests via email and phone- Providing effective demonstrations and training of the product- Communicating professionally and effectively- Gathering complete information to fulfill customer needs efficiently- Demonstrating basic computer knowledge**Requirements:**- Bachelors degree in computer science or related field- Minimum 2 years of experience in any ERP Support role- Ability to communicate and work well as a team player- Willingness to travel for work- Good oral and written communication skills- Ability to manage multiple client queries and adapt to changing priorities- Effective communication with team members and clients- Driving quality, testing, and delivery methodology process for successful transition and client satisfactionIf you are ready to take on this exciting challenge and have the expertise to excel as an ERP Support Executive, we encourage you to apply and become an integral part of our innovative team.**Job Type:** Full-time**Education:** Bachelors (Preferred)**Experience:** Total work: 2 years (Preferred)**Willingness to travel:** 25% (Preferred)**Work Location:** In person

Keyskills :
Customer ServiceCommunicationTrainingERP SupportProblemsolving

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