Senior PeopleSoft Admin

Job Description

As a member of the Support organization at Oracle, your primary focus will be to provide post-sales support and solutions to the Oracle customer base, while also acting as an advocate for customer needs. This will involve addressing post-sales non-technical customer inquiries through both phone and electronic channels, as well as handling technical questions related to the use of and troubleshooting for our Electronic Support Services. You will serve as a key point of contact for customers, responsible for nurturing customer relationships with Support, and offering guidance and assistance to internal Oracle employees in various customer scenarios and escalated issues.In the role of a Senior Systems Engineer, you will engage with the customers IT staff regularly, either on-site at the clients location or remotely. Your responsibilities will include resolving moderately complex technical issues related to the installation, recommended maintenance, usage, and troubleshooting of Oracle products. The role will require a high level of expertise in certain Oracle products and supported platforms. You will be expected to work independently with general guidance from management, providing updates on progress and status to the relevant stakeholders.The job responsibilities will be diverse and challenging, often requiring independent judgment. As you may have a project lead role, your ability to work closely with customers independently, possessing exceptional communication skills, and consistently ensuring high levels of customer satisfaction will be crucial. The ideal candidate should hold a Bachelors degree in Computer Science, Engineering, or equivalent experience, with at least five years of related experience. Proficiency in Oracles core products, applications, and tools is essential for this role.Responsibilities:- Possess 6-10 years of relevant experience in a PS DBA profile.- Proficient in PeopleSoft Architecture.- Expertise in patching with Tuxedo and WebLogic.- Familiarity with PeopleTools and PUM Upgrade.- Experienced in independently performing at least 2 PSFT Upgrades from 9.0 to 9.2.- Capable of handling entire projects independently with advanced troubleshooting skills.- Worked on AIX, LINUX, SOLARIS, and Windows Operating systems.- Strong understanding of SQL queries.- Ability to work individually and write SQL Queries and Unix Scripts.- Proficient in performance tuning at Application and Web Layers.- Experience in performance tuning of Batch processes and SQL queries.- Good understanding of Cobol Arrays and ability to resolve issues related to Cobol Arrays.- Well-versed in Oracle DB 19C.- Previous experience working on Windows Server.About Us:Oracle, a global leader in cloud solutions, utilizes cutting-edge technology to address current challenges. With over 40 years of operation, we have established partnerships with industry leaders across various sectors and continue to thrive by upholding integrity in all aspects of our business.We believe that true innovation flourishes when everyone is empowered to contribute. Our commitment to fostering an inclusive workforce that provides equal opportunities for all drives our success.Oracle offers a platform for global opportunities where work-life balance is prioritized. We provide competitive benefits that are equitable and consistent, supporting our employees with flexible medical, life insurance, and retirement options. Additionally, we encourage our team members to engage in volunteer programs to give back to their communities.We are dedicated to integrating individuals with disabilities at every stage of the employment process. If you require accessibility assistance or accommodations due to a disability, please reach out to us at hidden_email or call 1 hidden_mobile in the United States.,

Keyskills :
SQL queriesWindows ServerPeople Soft ArchitecturePatching expertise with TuxedoWeblogicPeople ToolsPUM UpgradeUnix ScriptPerformance tuning at ApplicationWeb LayersPerformance tuning of Batch processesCobol Arrays