Specialist, Renewal Sales (Hong Kong)

Job Description

Job Title:Specialist, Renewal Sales (Hong Kong)We are looking for a Renewal Sales Representative to join our team in Singapore.Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. Responsible for Taiwan B2B customer revenue growth respectively, you will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.As part of our organizations growth, this is a permanent position where you get to develop a new technology business line as our organization expands the business. Were looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.As a Renewal Sales Representative in our team, you will:

• Provide renewal selling services or solutions to a dedicated territory in GCR region, specifically for Taiwan.
• Candidates with strong proficiency in Cantonese, Native Mandarin and a deep understanding of the Hong Kong market, either through cultural exposure or business experience, are encouraged to apply. This role requires effective business communication tailored to the nuances of each territory.
• Be a strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Use a strong consultative approach to engage clients and prospects.
• Be result-driven with a strong track record in delivering sales targets.
• Demonstrate aptitude to learn and optimize new technology and data.

Well be a great match if you have:

• Experience working with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• The ability to understand and capture the Voice of the Customer for assigned client.
• Skills to respond to customer inquiries by following standard scripts and procedures.
• Ability to confirm the commitment of clients maintenance contracts and work towards assigned contract revenue goals.
• Experience in creating a sales funnel that can support quota overall attainment.
• Skills to make and receive calls with the intent of selling products/services or renewing existing contracts.
• A history of achieving and exceeding quota targets and activity metrics within assigned accounts/territory.
• Ability to convert small starting opportunities to significant sized opportunities over time.
• Capability to provide accurate weekly/monthly/quarterly sales forecasts.
• Experience undertaking research to understand prospect organization structures and identify important players.
• Skills to assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Experience working on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• The ability to develop excellent technical knowledge needed for value proposition and solution selling.
• Experience collating and delivering exec-level presentations.
• Skills to assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Experience maintaining the CRM to ensure all relevant data is captured promptly.

Location:SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2Language Requirements:

• Chinese (Required)
• English (Required)
• Yue (Cantonese) (Required)

Time Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.Locations - LocationSGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Keyskills :
account management sales forecasting consultative selling revenue generation customer relationship management revenue growth solution selling b2b sales manager articulate market inside sales sales representative sales targets