Specialist, Renewal Sales (Mainland China)

Job Description

Job Title:Specialist, Renewal Sales (Mainland China)We are looking for a Renewal Sales Representative to join our team in Singapore.Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. Responsible for Greater China (GCR: Mainland China or Hong Kong) customer revenue growth respectively, you will articulate the value of products or services to customers and be accountable for revenue retention motions including product/service contract renewals, extension, upsell, and expansion.As part of our organizations growth, this is a permanent position where you get to develop a new technology business line as our organization expands the business. Were looking for individuals who are curious with excellent communication and strong stakeholder skills. You would be comfortable in managing ambiguous situations and managing complex, deep relationships to help the customer uncover challenges while setting in place new processes and workflows.Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You will cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, and update account notes in our customer relationship management (CRM) system.As a Renewal Sales Representative in our team, you will:

• Provide renewal selling services or solutions to a dedicated territory in GCR region, specifically for Hong Kong or Mainland China.
• Candidates with strong proficiency in Cantonese, Mandarin, and a deep understanding of the GCR/Hong Kong and Mainland China market, either through cultural exposure or business experience, are encouraged to apply. This role requires effective business communication tailored to the nuances of each territory.
• Be a strategic thinker with an appreciation of complex selling cycles and ability to engage at the executive level.
• Use a strong consultative approach to engage clients and prospects.
• Be result-driven with a strong track record in delivering sales targets.
• Demonstrate aptitude to learn and optimize new technology and data.

Well be a great match if you have:

• Experience working with complex and large territories/accounts, products/services, sales, or account management processes and may serve as a subject matter expert.
• The ability to understand and capture the Voice of the Customer for assigned clients.
• The skills to respond to customer inquiries by following standard scripts and procedures.
• The ability to confirm commitment to clients maintenance contracts and work towards assigned contract revenue goals.
• The skill to create a sales funnel that can support overall quota attainment.
• Experience making and receiving calls with the intent of selling products/services or renewing existing contracts.
• A track record of achieving and exceeding quota targets and activity metrics within assigned accounts/territory.
• Capability to convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements, and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver executive-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Location:SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2Language Requirements:

• Chinese (Required)
• English (Required)
• Yue (Cantonese) (Required)

Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Keyskills :
account management sales strategy customer relationship revenue growth consultative selling revenue generation customer relationship management solution selling sales manager sales forecasting articulate market inside sales sales representati