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E-commerce Executive

2.00 to 6.00 Years   Surat,Other Gujarat   14 Nov, 2024
Jewel Pro Tech
Job LocationSurat,Other Gujarat
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Skills:Digital Marketing, E-commerce Platforms Management, SEO Optimization, Data Analysis, Customer Relationship Management, Inventory Management, Online Advertising, Market Research,!Were expanding our IT team. If youre passionate about tech, apply now!: -: Surat-Onsite::Efficiently manage the end-to-end order processing workflow, includingproduct selection, pricing, shipping, and insurance bookings.Ensure all orders are processed accurately and within specified timeframes.Monitor inventory levels and coordinate with suppliers to maintain stockavailability.:Communicate effectively with customers to provide information aboutproducts, order status, and shipping updates.Provide responsive and professional chat support to users, addressinginquiries and resolving issues promptly.Handle customer complaints or escalations with empathy andprofessionalism, aiming for high customer satisfaction.: Review and approve seller-provided listing details, ensuring they meetmarketplace standards and requirements. Reject listings that do not meet criteria and provide constructive feedbackto sellers for improvements. Collaborate with sellers to resolve listing issues and optimize productpresentation on the platform. Maintain accurate and up-to-date records of product listings, orders, andinventory. Generate and analyze regular reports on sales performance, orderfulfillment, inventory levels, and customer support metrics. Provide actionable insights and recommendations based on data analysisto improve operational efficiency and customer satisfaction.- Update and maintain product listings, descriptions, and pricing on the e-commerce platform. Ensure all product information is accurate, up-to-date, and visuallyappealing.hashtag# : Bachelors degree in any field. 2-3 years of experience in e-commerce operations, preferably within theretail industry. Strong knowledge of e-commerce platforms and content managementsystems. Basic understanding of SEO and digital marketing principles isadvantageous. Excellent analytical and problem-solving skills. Proficiency in Microsoft Excel and Word. Exceptional communication and interpersonal skills, with a strongcommand of English. Ability to work under pressure and meet deadlines in a fast-pacedenvironment. High attention to detail and strong organizational skills.: hidden_email or DM on hidden_mobile,

Keyskills :
Digital MarketingData AnalysisCustomer Relationship ManagementInventory ManagementOnline AdvertisingMarket ResearchEcommerce Platforms Management

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