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Job Location | Thane |
Education | Not Mentioned |
Salary | < Rs 50,000 - 2.5 Lakh/Yr |
Industry | rinting / Packaging |
Functional Area | Customer Service (Domestic)Customer Service (International) |
EmploymentType | Full-time |
Freshers CAN APPLYJob Location : VASHERE PADGA BhiwandiPickup and Drop provided from Thane and Kalyan Station for both shifts mentioned below.Interview will be done at KURLA OFFICE of VISTAPRINTImmediate Joinees Preferred.Weekly off: 1 day off on rotational basis.1) COMPENSATION & SHIFTS:ØFull Time Job:CTC offered 2.40 lacsØShifts for Full Time:09 AM to 06 PM & 12 AM to 09 PMCARE Specialist (Full Time)DESCRIPTION SUMMARY:As CARE Specialist for Vistaprint India, you will be responsible for our customer service function, taking inbound calls to assist customers for Service/Sales related inquiries and complaints. You will also be required to make outbound calls to update customers with relevant information on timely basis.We require Full Time Employees for this role who can work in shifts.ESSENTIAL FUNCTIONS:Ø Taking inbound calls & provide support to customers through established methods /procedures, standards and guidelines as per global DSS standardsØ Proactively keep up to date on new procedures and domain updatesØ Identifies the need to escalate specific issues and follow through as required.Ø Presents detailed information and respond to management, internal clients, and Customers as required.Ø Handle email and chat to respond to customer queries / complaintsØ Work on special projects and takes additional responsibilities as assigned.Ø Weekly off: 1 day off on rotational basis.2) EDUCATION:Ø Graduate and Undergraduates can APPLY3) EXPERIENCE:Ø Proven ability to communicate through oral & written formsØ Strong problem solving skillsØ Ability to work well with others at varying organizational levelsØ Flexible to work varied shifts environment; including weekend & holiday work schedulesØ Fluent in English, Hindi and 1 other languageØ Computer literate, Windows Operating Systems and internet applicationsØ Adaptable and collaborative working style that is comfortable within a high energy, action oriented cultureØ Delivery focused with strong problem solving and organizational skills - ability to manage multiple tasksØ Understand and Comply with Information Security Policies and Procedures, and report all security incidents.RegardsRamzan InamdarStaffing Bench HR Solutions9619000126
Keyskills :
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