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Digital KYC Officer

0.00 to 4.00 Years   Thane   20 Jul, 2022
A2Tech Hiring For Kotak Mahindra Bank
Job LocationThane
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaDocumentation / ShippingClient Server
EmploymentTypeFull-time

Job Description

    Job Details
    • Job TitleDigital KYC Officer
    • Employment typePermanent
    • Industry of the EmployerBanking / Financial Services
    • Department / Functional Area of the JobBack Office Operations
    • Job DescriptionCompany Name :Kotak Mahindra BankDesignation:Digital Onboarding OfficerLocation:Thane, MUMBAIExperience:0-1 Years (fresher can apply)Salary Range: 16k for freshers 18K for experienced candidatesResponsibilities:
      • Video call customers to complete the Full KYC
      • Verify the details submitted by the customer while opening the account and Documents submitted are matching
      • Ensure VKYC is completed by the Right Party only
      • Should maintain a good relationship with the customer throughout the KYC process.
      • Cross-sell other banking products.
      • Give complete and correct information on all the products pitched to the customer
      • Take call backs in case the customer is busy and ensure the follow up is done on time
      • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
      • Meet targets on conversion and Cross selling as defined from time to time.
      • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
      Job Requirements :
      • Graduate with decent English communication.
      • Candidates with fluency in local languages will be an added advantage (Telugu, Kannada, Tamil, Malayalam, Marathi & Gujarati)
      • Candidate should have a pleasing personality and should be presentable.
      Interested candidates can call onhidden_mobile or mail their CV on hidden_email

Keyskills :
documentationcustomer service

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