Manager - Operations - Education Loans - CFAB - Mumbai - Lodha (I-Think Techno Campus) - MM

Fresher Thane,India 22 Jul, 2023

Job Location	Thane,India
Education	Not Mentioned
Salary	Not Mentioned
Industry	Banking / Accounting / Financial Services
Functional Area	finance
EmploymentType	Full-time

Job Description

Key Objective of the Job:1. Developing operational strategy, Operational process design for Education Loan Product.2. Should be a Subject Matter expert in Education Loan Ops3. Flair understanding of Loan Operations processes, Key Performance metrices etc4. Engage with the stakeholders to drive Process improvement, re-engineering, and enhancements.5. Stakeholder Management - Product, IT, Business, Ops, SLA partner and Outsourcing Partner.6. Project Management - BRD writing, UAT and Process Improvement/Automation 7. Managing and driving of a mid-sized team - 18 to 20 Team membersMajor Deliverables:1. SLA Management - TAT/Delivery2.Timely implementation of Process/ Projects - as per Plan3.Quality and productivity monitoring of the team4.Compliance management as per policy/RBI regulation.5.Managing Process control / Ops Risk etc.Specialized job competencies: 1.Good knowledge of retail loan products along with Education Loans2.Ability to handle multiple priorities and demands in a fast-paced dynamic environment.3.Flexible, self-driven and Proactive4.Strong Stakeholder management and Project Management skills5.Ability to handle mid-sized team.Other desired attributes:1.Good communication skills 2.Good negotiation skill & presentation Educational Qualification: PG/MBA

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