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Associate Systems Engineer(SQL, Windows Server)

Fresher   Vadodara, Gujarat   19 Oct, 2025
Altera Digital Health India
Job LocationVadodara, Gujarat
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest, and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.**Key Responsibilities**- Monitor the performance and availability of applications and infrastructure using tools such as AppDynamics, LogicMonitor, and Azure Monitor.- Conduct regular health checks and performance tuning of SQL databases to ensure optimal operation.- Oversee the functionality and performance of Windows servers and IIS, applying necessary configurations and updates as needed.- Monitor interface subsystems to ensure seamless data flow and connectivity between systems.- Provide first-level support for system incidents, diagnosing issues and escalating problems to higher-level engineering teams when necessary.- Maintain documentation related to system configurations, procedures, and incident responses.- Participate in root cause analysis (RCA) for incidents to prevent future occurrences and improve system reliability.- Collaborate with cross-functional teams to implement system upgrades, patches, and configurations while minimizing downtime.- Ensure 24/7 uptime of critical systems, responding quickly to alerts and incidents to meet predefined SLAs.- Stay updated with industry trends and best practices to recommend improvements to monitoring processes and tools.**Key Requirements**- Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent work experience.- 1-2 years of experience in a systems monitoring and support role.- Familiarity with application performance monitoring tools such as AppDynamics, LogicMonitor, and Azure Monitor.- Basic knowledge of SQL databases, including monitoring and troubleshooting techniques.- Understanding of Windows Server administration and IIS management.- Basic understanding of networking concepts and troubleshooting common technical issues.- Experience with monitoring server uptime, server performance metrics, application performance, and alert management.- Proficient in troubleshooting system issues and performing root cause analysis.- Strong analytical skills and attention to detail to ensure high-quality service delivery.- Excellent communication skills, both written and verbal, with the ability to work collaboratively in a team environment.- Availability to work in a 24x7 environment (9 Hours or 12 Hours shift), including evenings, weekends, and on-call rotations as required.**Preferred Qualifications**- Understanding of monitoring tools like AppDynamics and LogicMonitor.- Understanding of healthcare applications is an added advantage.- Knowledge of ITIL best practices and frameworks.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at hidden_email.,

Keyskills :
AppDynamicsWindows Server administrationroot cause analysistroubleshootinganalytical skillscommunication skillsLogicMonitorAzure MonitorSQL databasesIIS management

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