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Senior Operation Manager-Logistics-Vadodara-Upto 50k

Fresher   Vadodara, Gujarat   30 Nov, 2025
RISHI JOBS
Job LocationVadodara, Gujarat
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Role Overview:You will be responsible for overseeing end-to-end operations within the city or assigned region. Your role will require strong leadership to ensure operational efficiency, revenue growth, team management, logistics optimization, fleet maintenance, and client satisfaction.Key Responsibilities:- Drive revenue generation and cost-efficiency across operations.- Maximize daily and monthly order volume while upholding quality standards.- Monitor and manage petty cash disbursement and reconciliation.- Ensure timely and accurate validation of data for invoicing.- Oversee all warehouse operations, managing timely inbound and outbound movement.- Coordinate with logistics for accurate stockkeeping and loss minimization.- Ensure productivity and performance of Executives, Operations Leads, and Fleet Managers.- Set KPIs, conduct performance reviews, and drive team training and motivation.- Manage all administrative duties related to operations, including documentation, approvals, and compliance.- Ensure accurate and timely submission of daily MIS and reports.- Coordinate and conduct regular client meetings to meet or exceed client targets and SLAs.- Manage city fleet including insurance renewals, maintenance, warranty claims, and operational fitness.- Resolve vehicle-related issues swiftly in coordination with relevant departments.- Ensure timely resolution of any city-specific matters (insurance, licenses, logistics issues).- Act as the primary point of contact for any local authority compliance or escalation.- Drive initiatives for rider engagement, satisfaction, and long-term retention.- Address grievances and improve rider performance.- Collaborate with HR, Admin, Tech, and other departments to support operational needs.- Take responsibility for any additional tasks associated with city-level operations.Qualification Required:- Graduate/MBA preferred with 6-10 years of experience in operations/logistics/supply chain.- Minimum 4 years of last-mile experience required.- Preferred industry experience in Quick commerce or E-commerce.- Proven leadership ability in managing large teams.- Strong analytical and decision-making skills.- Excellent client and stakeholder management skills.- Hands-on knowledge of fleet, logistics, and city-level operations.,

Keyskills :
Operations ManagementRevenue ManagementCost EfficiencyTeam ManagementInventory ManagementClient Relationship ManagementCompliance ManagementStakeholder ManagementLeadershipAnalytical SkillsLogistics OptimizationRider Management

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