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DC Operations Manager

6.00 to 10.00 Years Vijayawada 27 May, 2024

Job Location	Vijayawada
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT Services & Consulting
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Job DescriptionRole: Datacenter Operations ManagerLocation: Vijayawada.Position Summary:This position gives you an opportunity to plan, organize, direct and control the activities and resources required to deliver and support the Pi cloud and datacenters services according to the client SOW and SLAs.Roles & Responsibilities:Lead and manage teams of operations and supportDeliver and support services according to SLA and SOW.Day to day management of all service delivery and support activities.Ensure consistency of delivery approach; consistent with SL strategyManage Major incidents / client alertsDevelop, maintain & won service quality plan/Service Improvement planPromote new service propositions to improve or extend the services to the client ContractReview and update SLA; impact assessment of contract changes on service provision Financial ManagementAchieve productivity & cost efficiency savingsMaintain SLA R&I log and follow-up. actions aimed at reducing risks to service and service creditsResolution of operational issues arising from client disputeSet measurable objectives for the team and individuals to achieve resultsRequirements:6 to 10 Years of exp. Service Management experience in DatacentersITIL trained/certified.For more info, visit our website www.pidatacenters.com,

Keyskills :
Service ManagementITIL

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