Destination Manager - Australia

Job Description

Role Overview:You will be responsible for achieving short-term and long-term goals in the assigned destination for Student Placement. Your role will involve providing inputs for the development and execution of destination-wise activity calendars to deliver pipeline leads and conversion targets by intake. Additionally, you will be required to train and maintain the approved number of certified counsellors for the destination. Building strong client support through engagement, quality service to students and clients, and high-quality applications will be a key aspect of your responsibilities. You will also be expected to effectively implement global priority projects at the country/office level and support the Branch Manager as a productive and effective member of the office leadership team.Key Responsibilities:- Drive the development and implementation of destination-based office business plans.- Provide inputs for monitoring Pipeline and Revenue budgets of the zone once the budget is set. Monitor results and take corrective action where required.- Collaborate with the Supervisor to implement forecasting methodologies and processes for accurate and timely pipeline forecasts.- Develop and maintain a strong sales and service culture within the business, ensuring customer satisfaction through regular monitoring and reporting.- Identify, develop, and implement strategies to achieve sales objectives for the offices for student placement. Monitor results and take corrective action where necessary.- Collaborate with Destination Client Relations Managers and Marketing to develop and implement lead generation programs, ensuring counseling capacity/capability as per targets and consistent sales, service, and client management performance standards and benchmarks.- Drive and guide the offices participation in and execution of global improvement projects where applicable.Qualifications Required:- Bachelors or equivalent degree.- Industry knowledge, preferably working in the sector or having prior experience in the student placement sector.- Experience in developing business plans, budgets, and skills to monitor, review, and report on progress.- Minimum of 5 years of proven ability to motivate and lead a team to achieve demonstrable outcomes.- Minimum of 7 years of counseling experience, preferably in the education industry.- Strong problem resolution skills.- Experience in working with CRM systems will be desirable. Role Overview:You will be responsible for achieving short-term and long-term goals in the assigned destination for Student Placement. Your role will involve providing inputs for the development and execution of destination-wise activity calendars to deliver pipeline leads and conversion targets by intake. Additionally, you will be required to train and maintain the approved number of certified counsellors for the destination. Building strong client support through engagement, quality service to students and clients, and high-quality applications will be a key aspect of your responsibilities. You will also be expected to effectively implement global priority projects at the country/office level and support the Branch Manager as a productive and effective member of the office leadership team.Key Responsibilities:- Drive the development and implementation of destination-based office business plans.- Provide inputs for monitoring Pipeline and Revenue budgets of the zone once the budget is set. Monitor results and take corrective action where required.- Collaborate with the Supervisor to implement forecasting methodologies and processes for accurate and timely pipeline forecasts.- Develop and maintain a strong sales and service culture within the business, ensuring customer satisfaction through regular monitoring and reporting.- Identify, develop, and implement strategies to achieve sales objectives for the offices for student placement. Monitor results and take corrective action where necessary.- Collaborate with Destination Client Relations Managers and Marketing to develop and implement lead generation programs, ensuring counseling capacity/capability as per targets and consistent sales, service, and client management performance standards and benchmarks.- Drive and guide the offices participation in and execution of global improvement projects where applicable.Qualifications Required:- Bachelors or equivalent degree.- Industry knowledge, preferably working in the sector or having prior experience in the student placement sector.- Experience in developing business plans, budgets, and skills to monitor, review, and report on progress.- Minimum of 5 years of proven ability to motivate and lead a team to achieve demonstrable outcomes.- Minimum of 7 years of counseling experience, preferably in the education industry.- Strong problem resolution skills.- Experience in working with CRM systems will be desirable.

Keyskills :
Business DevelopmentSales ManagementClient Relationship ManagementBudgetingTeam LeadershipCounsellingProblem ResolutionEducation Industry Knowledge