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Customer Operations Analyst

Fresher All India, Gurugram 28 Jun, 2026

Job Location	All India, Gurugram
Education	Not Mentioned
Salary	Not Disclosed
Industry	BFSI
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Role Overview:You are responsible for managing and optimizing customer onboarding and KYC processes, ensuring the smooth integration of customers into the Company ecosystem. Your role is ideal for candidates with Salesforce end-user experience and a strong understanding of SLAs, KPIs, SOPs, and operational processes. You must have experience in stakeholder management, including interactions with senior stakeholders, and possess excellent communication skills along with proficiency in PowerPoint and Excel.Key Responsibilities:- Manage and optimize customer onboarding and KYC processes.- Ensure smooth integration of customers into the Company ecosystem.Qualifications Required:- 3-6 years of experience in relevant fields, not exceeding 6 years.- Background in payments/fintech operations, BPO, or consulting operations.- Hands-on experience with any CRM tool.- Proficiency in PowerPoint and Excel.Company Additional Details (if applicable):The company is Aditi Consulting, with the reference number 26-03865. Role Overview:You are responsible for managing and optimizing customer onboarding and KYC processes, ensuring the smooth integration of customers into the Company ecosystem. Your role is ideal for candidates with Salesforce end-user experience and a strong understanding of SLAs, KPIs, SOPs, and operational processes. You must have experience in stakeholder management, including interactions with senior stakeholders, and possess excellent communication skills along with proficiency in PowerPoint and Excel.Key Responsibilities:- Manage and optimize customer onboarding and KYC processes.- Ensure smooth integration of customers into the Company ecosystem.Qualifications Required:- 3-6 years of experience in relevant fields, not exceeding 6 years.- Background in payments/fintech operations, BPO, or consulting operations.- Hands-on experience with any CRM tool.- Proficiency in PowerPoint and Excel.Company Additional Details (if applicable):The company is Aditi Consulting, with the reference number 26-03865.

Keyskills :
PowerPointExcelPower BISalesforce

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