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Customer Service Representative

Fresher   All India, Gurugram   16 Mar, 2026
Paisabazaar Financial Services Limited
Job LocationAll India, Gurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    In this role as a Customer Service Representative at Paisabazaar.com, you will:- Respond to customer queries through phone, email, and chat channels.- Resolve issues promptly and professionally.- Maintain accurate records of customer interactions.- Coordinate with internal teams to ensure seamless resolutions.- Collect feedback and propose enhancements to customer service procedures.Paisabazaar.com is Indias largest online marketplace for financial products, attracting over 30 million customers monthly from more than 1200 cities and towns. Established in 2014, Paisabazaars mission is to simplify personal finance decisions for India by making them easy, transparent, and convenient. Leveraging technology, data innovations, and dedication, the company aims to streamline intricate decisions for customers. Paisabazaar has emerged as Indias leading personal finance platform and the sole independent digital entity to disburse over 12,000 crores of loans annually. Through data and technology advancements, Paisabazaar assists customers in selecting the most suitable financial products. With the trust of more than 22 million consumers since 2014, the company remains committed to aiding customers in making informed financial choices and delivering an exceptional platform experience.Please note that the interview for this position will be conducted in person at the Gurgaon office. Kindly apply only if you are available for a face-to-face interview. In this role as a Customer Service Representative at Paisabazaar.com, you will:- Respond to customer queries through phone, email, and chat channels.- Resolve issues promptly and professionally.- Maintain accurate records of customer interactions.- Coordinate with internal teams to ensure seamless resolutions.- Collect feedback and propose enhancements to customer service procedures.Paisabazaar.com is Indias largest online marketplace for financial products, attracting over 30 million customers monthly from more than 1200 cities and towns. Established in 2014, Paisabazaars mission is to simplify personal finance decisions for India by making them easy, transparent, and convenient. Leveraging technology, data innovations, and dedication, the company aims to streamline intricate decisions for customers. Paisabazaar has emerged as Indias leading personal finance platform and the sole independent digital entity to disburse over 12,000 crores of loans annually. Through data and technology advancements, Paisabazaar assists customers in selecting the most suitable financial products. With the trust of more than 22 million consumers since 2014, the company remains committed to aiding customers in making informed financial choices and delivering an exceptional platform experience.Please note that the interview for this position will be conducted in person at the Gurgaon office. Kindly apply only if you are available for a face-to-face interview.

Keyskills :
Customer ServiceEmail SupportIssue ResolutionRecord KeepingProcess ImprovementPhone SupportChat Support

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