Program Manager (Operations)

Job Description

As a professional dedicated to enhancing organizational effectiveness, you will be responsible for blending persuasive communication with rigorous operations management at GlobalLogic. With a deep background in product environments, your role will involve delivering cost-effective, high-quality results while navigating the complexities of fast-paced, diverse workplaces. Your leadership style will be built on effective delegation, talent development, and a commitment to fostering inclusive environments. You will leverage client relationships to unlock new opportunities with the goal of driving sustainable efficiency and long-term profitability.**Key Responsibilities:**- Plan, direct, and coordinate all organizations operations in a product environment- Improve performance, productivity, efficiency, and profitability through effective methods and strategies- Manage a team of Leads and Analysts in a 24 X 7 environment- Oversee project delivery timelines, identify project risks, develop risk mitigation plans, and manage changes in project scope- Enhance operational systems, processes, and best practices for organizational well-being- Contribute towards the achievement of companys strategic and operational objectives- Perform quality controls, monitor production KPIs, and recruit, train, supervise, and appraise human resources- Address clients or personnels concerns and expand client relationships**Qualifications Required:**- Proven working experience as a manager in a product environment- Strong program management skills and knowledge of organizational effectiveness- Commitment to high professional ethical standards in a diverse workplace- Ability to excel in a fast-paced community and environment- Effective delegation, communication, leadership, and organizational skills- Proficiency in Excel, Word & Outlook, with excellent computer and communication skills- Interpersonal skills and a collaborative management styleAt GlobalLogic, you will experience a culture of caring, continuous learning and development, interesting & meaningful work, balance, flexibility, and a high-trust organization. The company is a trusted digital engineering partner known for creating innovative digital products and experiences, collaborating with clients to transform businesses and redefine industries through intelligent solutions. As a professional dedicated to enhancing organizational effectiveness, you will be responsible for blending persuasive communication with rigorous operations management at GlobalLogic. With a deep background in product environments, your role will involve delivering cost-effective, high-quality results while navigating the complexities of fast-paced, diverse workplaces. Your leadership style will be built on effective delegation, talent development, and a commitment to fostering inclusive environments. You will leverage client relationships to unlock new opportunities with the goal of driving sustainable efficiency and long-term profitability.**Key Responsibilities:**- Plan, direct, and coordinate all organizations operations in a product environment- Improve performance, productivity, efficiency, and profitability through effective methods and strategies- Manage a team of Leads and Analysts in a 24 X 7 environment- Oversee project delivery timelines, identify project risks, develop risk mitigation plans, and manage changes in project scope- Enhance operational systems, processes, and best practices for organizational well-being- Contribute towards the achievement of companys strategic and operational objectives- Perform quality controls, monitor production KPIs, and recruit, train, supervise, and appraise human resources- Address clients or personnels concerns and expand client relationships**Qualifications Required:**- Proven working experience as a manager in a product environment- Strong program management skills and knowledge of organizational effectiveness- Commitment to high professional ethical standards in a diverse workplace- Ability to excel in a fast-paced community and environment- Effective delegation, communication, leadership, and organizational skills- Proficiency in Excel, Word & Outlook, with excellent computer and communication skills- Interpersonal skills and a collaborative management styleAt GlobalLogic, you will experience a culture of caring, continuous learning and development, interesting & meaningful work, balance, flexibility, and a high-trust organization. The company is a trusted digital engineering partner known for creating innovative digital products and experiences, collaborating with clients to transform businesses and redefine industries through intelligent solutions.

Keyskills :
Operations ManagementLeadershipProgram ManagementOrganizational EffectivenessTalent DevelopmentProfitabilityRisk ManagementQuality ControlRecruitmentTrainingClient ManagementCommunication SkillsInterpersonal SkillsComputer SkillsExcelWord