Program Manager (Operations)

Job Description

You will be responsible for enhancing organizational effectiveness through a blend of persuasive communication and rigorous operations management in a fast-paced, diverse workplace. Your leadership style should focus on effective delegation, talent development, and fostering inclusive environments. Leveraging client relationships to unlock new opportunities with the goal of driving sustainable efficiency and long-term profitability.**Key Responsibilities:**- Plan, direct, and coordinate all organizations operations in a product environment- Improve performance, productivity, efficiency, and profitability through effective methods and strategies- Manage project delivery timelines, identify project risks, develop risk mitigation plans, and provide alternate solutions- Manage a team of Leads and Analysts in a 24 X 7 environment- Develop and improve operational systems, processes, and best practices- Contribute towards achieving companys strategic and operational objectives- Perform quality controls, monitor production KPIs, and recruit, train, supervise, and appraise human resources- Address clients or personnels concerns and expand client relationships through effective communication**Qualifications Required:**- Proven working experience as a manager in a product environment- Strong program management skills and knowledge of organizational effectiveness and operations management- Commitment to high professional ethical standards in a diverse workplace- Ability to operate effectively in a fast-paced environment and delegate responsibilities- Excellent communication skills and interpersonal skills- Leadership and organizational skills with proficiency in Excel, Word & OutlookGlobalLogic prioritizes a culture of caring, continuous learning and development, interesting and meaningful work, balance and flexibility, and being a high-trust organization. As a part of GlobalLogic, you will have the opportunity to work on impactful projects, grow personally and professionally, and contribute to the digital revolution in collaboration with forward-thinking companies. You will be responsible for enhancing organizational effectiveness through a blend of persuasive communication and rigorous operations management in a fast-paced, diverse workplace. Your leadership style should focus on effective delegation, talent development, and fostering inclusive environments. Leveraging client relationships to unlock new opportunities with the goal of driving sustainable efficiency and long-term profitability.**Key Responsibilities:**- Plan, direct, and coordinate all organizations operations in a product environment- Improve performance, productivity, efficiency, and profitability through effective methods and strategies- Manage project delivery timelines, identify project risks, develop risk mitigation plans, and provide alternate solutions- Manage a team of Leads and Analysts in a 24 X 7 environment- Develop and improve operational systems, processes, and best practices- Contribute towards achieving companys strategic and operational objectives- Perform quality controls, monitor production KPIs, and recruit, train, supervise, and appraise human resources- Address clients or personnels concerns and expand client relationships through effective communication**Qualifications Required:**- Proven working experience as a manager in a product environment- Strong program management skills and knowledge of organizational effectiveness and operations management- Commitment to high professional ethical standards in a diverse workplace- Ability to operate effectively in a fast-paced environment and delegate responsibilities- Excellent communication skills and interpersonal skills- Leadership and organizational skills with proficiency in Excel, Word & OutlookGlobalLogic prioritizes a culture of caring, continuous learning and development, interesting and meaningful work, balance and flexibility, and being a high-trust organization. As a part of GlobalLogic, you will have the opportunity to work on impactful projects, grow personally and professionally, and contribute to the digital revolution in collaboration with forward-thinking companies.

Keyskills :
Operations ManagementLeadershipProgram ManagementOrganizational EffectivenessCommunication SkillsInterpersonal SkillsMicrosoft ExcelMicrosoft WordMicrosoft OutlookQuality ControlRecruitmentTrainingClient Relationship ManagementProduct Environ