Senior Strategy and Operation Manager

Job Description

As a part of the Earner Operations team at Uber, you will be leading the Driver Experience and Engagement function. Your main focus will be to deliver upon Ubers key value proposition of being the platform of choice for driver-partners. You will work on developing tools and resources to help driver-partners maximize their time, build programs to foster positive community and engagement, and collaborate closely with cross-functional teams to enhance the overall experience of driver-partners while earning with the Uber app.**Key Responsibilities:**- Work closely with tech and product teams to address the top earner pain points across the region, influencing decisions and prioritization within the tech community.- Represent the North Asia Earners Agenda globally, influencing key decision-making on product feature prioritization.- Lead the driver incentives strategy for North Asia to boost engagement of driver partners, requiring strong problem-solving skills and an analytical mindset.- Lead special projects aimed at enhancing key aspects of the driver-partner experience.- Maintain a continuous improvement process to identify earner pain-points, propose solutions using complex problem-solving skills, and execute recommendations.- Develop data-led insights to inform the business on sentiment, emerging issues, and engagement, elevating the voice of driver-partners in North Asia.- Build programs focused on creating a sense of community and connection for driver-partners to strengthen relationships.**Qualifications Required:**- A degree in a quantitative field (e.g., Economics, Business, Engineering, or similar) or equivalent experience.- 3 years of experience in senior stakeholder management, cross-functional project management, and data-driven decision-making.- Proficiency in SQL, Excel (Google Sheets), and other analytical tools to derive actionable insights from data.- Exceptional problem-solving skills and the ability to think strategically.- Excellent communication and interpersonal skills to build relationships with internal and cross-functional teams.- Ability to take initiative and manage multiple high-priority projects in a fast-paced, ever-changing environment.- Self-starter with the capability to work in a dynamic environment.- Passion for Ubers mission and an interest in the rideshare and mobility space.If you are passionate about operations, data-driven decision-making, and thrive in a dynamic environment, this role provides the perfect opportunity to make a significant impact at scale. Join Uber to help build a future where everyone and everything can move independently. As a part of the Earner Operations team at Uber, you will be leading the Driver Experience and Engagement function. Your main focus will be to deliver upon Ubers key value proposition of being the platform of choice for driver-partners. You will work on developing tools and resources to help driver-partners maximize their time, build programs to foster positive community and engagement, and collaborate closely with cross-functional teams to enhance the overall experience of driver-partners while earning with the Uber app.**Key Responsibilities:**- Work closely with tech and product teams to address the top earner pain points across the region, influencing decisions and prioritization within the tech community.- Represent the North Asia Earners Agenda globally, influencing key decision-making on product feature prioritization.- Lead the driver incentives strategy for North Asia to boost engagement of driver partners, requiring strong problem-solving skills and an analytical mindset.- Lead special projects aimed at enhancing key aspects of the driver-partner experience.- Maintain a continuous improvement process to identify earner pain-points, propose solutions using complex problem-solving skills, and execute recommendations.- Develop data-led insights to inform the business on sentiment, emerging issues, and engagement, elevating the voice of driver-partners in North Asia.- Build programs focused on creating a sense of community and connection for driver-partners to strengthen relationships.**Qualifications Required:**- A degree in a quantitative field (e.g., Economics, Business, Engineering, or similar) or equivalent experience.- 3 years of experience in senior stakeholder management, cross-functional project management, and data-driven decision-making.- Proficiency in SQL, Excel (Google Sheets), and other analytical tools to derive actionable insights from data.- Exceptional problem-solving skills and the ability to think strategically.- Excellent communication and interpersonal skills to build relationships with internal and cross-functional teams.- Ability to take initiative and manage multiple high-priority projects in a fast-paced, ever-changing environment.- Self-starter with the capability to work in a dynamic environment.- Passion for Ubers mission and an interest in the rideshare an

Keyskills :
Senior Stakeholder ManagementSQLExcelStrategic ThinkingCommunication SkillsInterpersonal SkillsRelationship BuildingProject ManagementQuantitative AnalysisAnalytical SkillsCrossfunctional Project ManagementDatadriven DecisionmakingProblemsolvi