Collections Analyst II-JLPT

Job Description

As a Collections Analyst II at NCR VOYIX, you will play a crucial role in managing and resolving outstanding receivables from Japanese-speaking customers. Your proficiency in Japanese (N3 or above) and English, coupled with your experience in collections and customer service, will be essential for success in this position.**Key Responsibilities:**- Maintain accurate records of collection activities in ERP systems.- Collaborate with internal teams (Sales, Billing, Customer Service) to resolve issues affecting collections.- Monitor aging reports and prioritize collection efforts based on risk and value.- Ensure compliance with company policies and local financial regulations.- Provide regular updates and reports to management on collection status and risks.**Qualifications:**- Bachelors degree in Finance, Accounting, Business Administration, or related field.- Minimum 2 years of experience in collections, accounts receivable, or customer service.- Proficiency in Japanese (JLPT N3 or higher) and fluent English communication.- Familiarity with ERP systems such as SAP, Oracle, or similar platforms.- Strong analytical, negotiation, and interpersonal skills.About NCR VOYIX:NCR VOYIX Corporation is a global leader in digital commerce solutions, serving the retail, restaurant, and banking industries. With a presence in 35 countries and a history of nearly 140 years, NCR VOYIX is committed to transforming consumer interactions into meaningful moments through innovative technologies. The companys mission is to empower stores, restaurants, and financial institutions to achieve their goals and succeed in todays competitive landscape.Please note that offers of employment are subject to the passage of applicable screening criteria. NCR VOYIX values diversity and is an equal opportunity employer.Please ensure to only open emails originating from a @ncrvoyix.com email domain during your job application process. As a Collections Analyst II at NCR VOYIX, you will play a crucial role in managing and resolving outstanding receivables from Japanese-speaking customers. Your proficiency in Japanese (N3 or above) and English, coupled with your experience in collections and customer service, will be essential for success in this position.**Key Responsibilities:**- Maintain accurate records of collection activities in ERP systems.- Collaborate with internal teams (Sales, Billing, Customer Service) to resolve issues affecting collections.- Monitor aging reports and prioritize collection efforts based on risk and value.- Ensure compliance with company policies and local financial regulations.- Provide regular updates and reports to management on collection status and risks.**Qualifications:**- Bachelors degree in Finance, Accounting, Business Administration, or related field.- Minimum 2 years of experience in collections, accounts receivable, or customer service.- Proficiency in Japanese (JLPT N3 or higher) and fluent English communication.- Familiarity with ERP systems such as SAP, Oracle, or similar platforms.- Strong analytical, negotiation, and interpersonal skills.About NCR VOYIX:NCR VOYIX Corporation is a global leader in digital commerce solutions, serving the retail, restaurant, and banking industries. With a presence in 35 countries and a history of nearly 140 years, NCR VOYIX is committed to transforming consumer interactions into meaningful moments through innovative technologies. The companys mission is to empower stores, restaurants, and financial institutions to achieve their goals and succeed in todays competitive landscape.Please note that offers of employment are subject to the passage of applicable screening criteria. NCR VOYIX values diversity and is an equal opportunity employer.Please ensure to only open emails originating from a @ncrvoyix.com email domain during your job application process.

Keyskills :
CollectionsCustomer ServiceSAPOracleAnalytical skillsNegotiation skillsInterpersonal skillsJapanese JLPT N3higherEnglish communication