ITIL Release and Deployment Management Analyst II

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Information Technology Travel Percentage : 15 - 25%Are you curious, motivated, and forward-thinking At FIS, you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team It s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world s largest global provider dedicated to financial technology solutions! What you bring:
• 5+ years of experience in IT industry and minimum of 3+ years into IT Infrastructure management
• Analyzing, planning, and developing scheduled projects
• Should be able to work on multiple project initiatives and drive it to the closure successfully on/before the schedule.
• Determining and defining clear deliverables, roles and responsibilities for all team members involved in the project and documenting it.
• Should have good understanding of DevOps and Agile methodologies and tools.
• Should have hands on experience on Planning, designing, and preparing Disaster Recovery Playbook and should have hands on managing DR Exercise.
• Should be strong at IT infrastructure Design and architecture
• Understanding on Cloud technologies and as a services models is good to have.
• Should poses good understanding of IT technologies like servers, Database, networking, Security, Clustering. Middleware and so on .
• Should be familiar and understanding Virtualization technologies like Compute, network, and Storage Virtualization.
• Should have sound knowledge on ITSM framework specifically in Incident, problem, change and Service request management
• Should possess and able to document Business Continuity Plan.
• Should be able to translate and communicate business requirement into Technical language and Viz versa.
• Holding regular technical team meetings to help address any questions or challenges regarding upcoming projects
• Should be good at identify and assess any Risk and be able document and plans to mitigate the risks.
• Should be an Excellent communicator, liaison and able to work under pressure.
What you will be doing:
• Should be able setup technical discussion with various stakeholders at all levels.
• Handles inquiries and resolves issues.
• Project Planning, liaison, and execution
• Managing Disaster recovery exercises at regular intervals
• Able to prepare project documents (planning, design documents and Playbooks).
• Handles Environmental Impact Analysis, Install Plans and Operational Readiness procedures
• Hands on experience in resolved system related issues specifically on Windows/Linux.
• Performs day-to-day production support activities such as web server recycles, troubleshooting issues, etc.
• Determines gaps in procedures/processes and come up with suggestions/recommendation for improvement.
• Assist with Server Network related issues or configurations.
• Develops technical designs that will meet system objectives and minimize the impact on operations
• Performs other related duties as assigned from time to time.
Bonus if you have
• Good in scripting and automation.
• Experience Hadoop and other DBs
• Experience with Splunk.
What we offer you
• An exciting opportunity be a part of World s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community
Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass,

Keyskills :
business requirementsplsqlsqlproject developmentsqlit infrastructure designweb serveronline privacyimpact analysisit infrastructuredisaster recoverycorporate liaisonfinancial services