Specialist, Renewal Sales (Japan)

Job Description

Job Title:Specialist, Renewal Sales (Japan)Reporting to the Sales Manager, the Renewal Sales Specialist role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team.You will articulate the value of products or services to customers and be accountable for revenue retention motions including product/service contract renewals, extensions, upselling, and expansion for health technology products across the Japan region.As part of our organizations growth, this expansion role is a permanent position where you get to develop a new technology business line as our organization expands the business. Were looking for individuals who are curious with excellent communication and strong stakeholder skills. You would be comfortable managing ambiguous situations and maintaining complex, deep relationships to help the customer uncover some challenges while setting in place new processes and workflows.Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You will cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, and update account notes in our customer relationship management (CRM) system.What youll experience with us

• Work with complex and large territory/account, products/services, sales, or account management processes and may serve as a subject matter expert.
• Understand and capture the Voice of the Customer for assigned clients.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of clients maintenance contracts and work towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements, and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver executive-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and leads.
• Maintain the CRM to ensure all relevant data is captured promptly.

Well be a great match if you

• Bachelors Degree is preferred.
• 2-3 years of account management/consultative-based sales experience managing renewals accounts, upselling, or cross-selling sales motions.
• At least 5 years of experience or background in Japan.
• Experience with high-volume calling with a proven track record of sales or account management in the medical/pharmaceutical or engineering/manufacturing industry.
• Candidates with excellent command of Japanese, Chinese, and English language skills, and/or cultural nuance are encouraged to apply for this role as it requires business language liaison.
• Based in Dalian office, you will provide renewal selling services or solutions to a dedicated territory in Japan.
• Strategic thinker with an appreciation of complex selling cycles and the ability to engage at the executive level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with a strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Location:CHN Dalian - 18 Software Park Road (DLSP9)Language Requirements:

• English (Required)
• Japanese (Required)
• Mandarin (Required)

Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.Locations - LocationCHN Dalian - 18 Software Park Road (DLSP9)

Keyskills :
account management sales renewals customer relationship consultative selling sales forecasting revenue generation customer relationship management solution selling sales manager articulate inside sales sales targets