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Service Advisor

1.00 to 6.00 Years   Coimbatore,Chennai   08 Mar, 2025
IMF Consultants Hiring For Leading Automobile (Maruti)
Job LocationCoimbatore,Chennai
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryAutomobile / Auto Ancillaries
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

    Dear Jobseekers:Job Title: Automobile Service AdvisorJob Summary:The Automobile Service Advisor acts as the main point of contact between customers and the service department. They are responsible for communicating customers needs to the technicians, providing cost estimates, managing repair schedules, and ensuring a positive customer experience throughout the service process.Key Responsibilities:
    • Greet customers and assess their service needs.
    • Listen to customer concerns and relay them accurately to technicians.
    • Advise customers on necessary repairs and maintenance based on vehicle condition.
    • Handle customer complaints and concerns with professionalism, ensuring satisfaction.
    • Track the progress of repairs and update customers
    Requirements:
    • Degree Must (B.E/ Diploma)
    • Strong knowledge of automotive systems, repairs, and maintenance.
    • Excellent communication and interpersonal skills.
    • Customer-focused with strong problem-solving abilities.
    What We Offer:
    • Attractive salary and performance-based incentives.
    • Ongoing training and professional development.
    • Dynamic work environment with a focus on customer-centric values.

Keyskills :
communication skillsproblem analysisinteractive communicationscustomer serviceanalytical skillsproblem solvingcritical thinking

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