Branch Operations Manager

Job Description

This inclusive employer is a member of myGwork the largest global platform for the LGBTQ business community.The Role ResponsibilitiesManaging Operations and service for the Branch.Strategy Focus on customer serviceBusiness Acquire new customers and deepening in existing customer relationshipProcesses Full knowledge of banks processes.People & Talent Good communication skills, IRDA & AMFI certifiedRegulatory & Business Conduct Display exemplary conduct and live by the Groups Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Branch to achieve the outcomes set out in the Banks Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime. Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.Other Responsibilities Embed Here for good and Groups brand and values in India; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);Our Ideal Candidate Any Graduate/Post GraduateRole Specific Technical Competencies New customer on boarding Investment queries Excel & Microsoft word Mortgage knowledgeAbout Standard CharteredWere an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.Our Purpose, To Drive Commerce And Prosperity Through Our Unique Diversity, Together With Our Brand Promise, To Be Here For Good Are Achieved By How We Each Live Our Valued Behaviours. When You Work With Us, Youll See How We Value Difference And Advocate Inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termCore bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website www.sc.com/careers,

Keyskills :
Customer ServiceAcquisitionCommunication SkillsExcelMicrosoft WordBank Processes KnowledgeIRDA CertificationAMFI CertificationNew Customer OnboardingInvestment Queries