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Hirring for Customer Service Executive

1.00 to 3.00 Years Delhi,Faridabad 22 Oct, 2024

Acme Services Private Limited Hiring For CSA

Job Location	Delhi,Faridabad
Education	Not Mentioned
Salary	Rs 1.5 - 2.0 Lakh/Yr
Industry	Retail
Functional Area	In-Store Promoter
EmploymentType	Full-time

Job Description

Here is a job description for Customer Service in Retail:Job Title: Customer Service RepresentativeReports to:Store Manager, Assistant ManagerLocation: Delhi and FaridabadJob Type:Full-timeJob Summary:Provide exceptional customer service, resolve issues, and ensure customer satisfaction in a retail environment.Key Responsibilities:1. Greet and assist customers: Answer questions, provide product information.2. Resolve customer complaints: Listen, empathize, and resolve issues efficiently.3. Process returns/exchanges: Follow company policies.4. Handle customer inquiries: Phone, email, in-person.5. Maintain store knowledge: Products, promotions, services.6. Collaborate with sales team: Achieve sales goals.7. Address customer concerns: Escalate issues to management.8. Provide product recommendations.9. Participate in visual merchandising and store displays.10. Maintain a clean, organized store environment.

Keyskills :
customer service executivesales advisorfashion consultantsales executiveretail executive

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