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Customer Service/Customer Support Internship in Ernakulam

0.00 to 4.00 Years   Ernakulam,Other Kerala   22 Feb, 2025
Job LocationErnakulam,Other Kerala
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Selected Interns Day-to-day Responsibilities Include Handle front office operations, greet visitors, and assist customers. Make outbound calls for customer engagement, feedback, and follow-ups. Manage inbound calls and resolve customer queries professionally. Maintain customer records and update databases. Assist the sales/marketing team in lead generation and client coordination. Provide excellent customer service and build strong client relationships.About Company: LedgerWebb, founded in 2021, is a forward-thinking company with over 4 years of experience in the stocks and Forex trading industry. We specialize in providing innovative, data-driven solutions to traders through our proprietary AI software, TRAI (trading artificial intelligence). Our mission is to revolutionize the way stocks and Forex trading are approached by using cutting-edge technologies to simplify, optimize, and enhance trading strategies.,

Keyskills :
Customer ServiceFront Office OperationsInbound CallsDatabase ManagementLead GenerationClient CoordinationSalesMarketingOutbound CallsCustomer Queries Resolution

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