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OpenText & ServiceNow Admin| Monitoring Tools | ITSM | 2Yrs Ghaziabad

Fresher   Ghaziabad   30 Jun, 2026
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
Job LocationGhaziabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryFinancial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Hiring OpenText & EMS ServiceNow Administrator | Monitoring Tools | ITSM | 2 Years Location: Ghaziabad Experience: 2 Years CTC: Up to 6 LPAWe are seeking an OpenText & EMS ServiceNow Administrator with experience in enterprise monitoring tools, ServiceNow ITSM, incident management, and IT operations support. Key Responsibilities: Administer and support EMS tools and enterprise monitoring platforms. Monitor infrastructure, applications, and services using OpenText, SCOM, SolarWinds, and Nagios. Configure alerts, thresholds, notifications, and escalation workflows. Support and maintain ServiceNow ITSM modules and processes. Manage DRM tool access, user provisioning, and policy enforcement. Coordinate incident resolution and service restoration activities. Assist in Root Cause Analysis (RCA) and problem management processes. Ensure adherence to ITIL-based operational procedures and service standards. Maintain monitoring dashboards and operational reports. Required Skills: OpenText Monitoring Tools SCOM (System Center Operations Manager) SolarWinds Nagios ServiceNow ITSM ITIL Framework Incident Management Problem Management RCA Support Monitoring & Alert Management Dashboard Administration Access Management Operations Support Interested candidates can share their resumes.hidden_emailhidden_mobile hidden_mobilewww.WhiteHorsemanpower.inWhite Horse Manpower Consultancy Private limited

Keyskills :
ServiceNow AdministratorServiceNow ITSMOpenText AdministratorEMS AdministratorEnterprise Monitoring

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