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Client Advisor FENDI London Sloane Street Boutique, Temporary contract

3.00 to 7.00 Years   Gwalior, Madhya Pradesh   02 Jul, 2025
Fendi
Job LocationGwalior, Madhya Pradesh
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    PositionMISSION STATEMENTAs a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients.Job ResponsibilitiesMAIN ROLE & RESPONSIBILITIESSales Performance Engage in upselling, cross selling and multiple selling for all product categories; Monitor individual sales and achieve performance target and KPI by Department Manager / Store Manager; Provide customer feedback on products, especially newly launched products.Client Management Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools and master the usage of the Company CRM tools provided; Implement CRM Campaigns and set-up One On One appointments in line with target and guidelines set; Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer.Store Operations Perform store duties as assigned by team leaders and management;Stock Management Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance); Support during Store stock take and cycle-counts.Store Maintenance Maintain proper visual merchandising according to company guidelines; Maintain a safe and clean store environment and implement daily housekeeping duties; You may also be required to carry out any other duties within your capacity, which the Company may reasonably require.Profile Minimum 3 years experience in Retail Fashion industry with at least 1 in Luxury Sale; Bachelors Degree or equivalent is preferred; Manages his/ her image standards on a high level; Strong selling and communication skills are necessary; Excellent relationships skills, self-reliant, friendly and patient; Organization, professionalism, self-confidence; Strong customer service skills; Computer skills and Retail management system knowledge; Goal oriented approach, multitasking; Strong knowledge and/or interest for fashion/luxury industry; Fluent English, knowledge of second language is a plus.,

Keyskills :
Sales PerformanceClient ManagementStore OperationsStock ManagementCustomer ServiceVisual MerchandisingRetail ManagementStore Maintenance

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