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AR Caller Specialist

Fresher   Hyderabad   28 Sep, 2025
ARTECH INFOSYSTEMS PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Position: AR CALLER Location: Hyderabad, F2F Interview WFO - 5 Days Exp 2.5 Years - 5 years Night ShiftNo Cab ( cab allowances 2500 will be provided) and Attendance bonus (2000)Yearly Bonus : 50kPayroll : Artech Description: AR caller Job Description
    • Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
    • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
    • Record after-call actions and perform post call analysis for the claim follow-up
    • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
    • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, Dental documentation on clients systems, interpret explanation of benefits received etc prior to making the call
    • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
    JOB REQUIREMENTS:To be considered for this position, applicants need to meet the following qualification criteria:
    • 2-5 Years of experience in accounts receivable follow-up / denial management for US healthcare customers
    • Fluent verbal communication abilities / call center expertise
    • Knowledge on Denials management and A/R fundamentals will be preferred
    • Willingness to work continuously in night shifts
    • Basic working knowledge of computers.
    • Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the clients medical billing software as part of the training.Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus.
    Important Notes:Please share resumes with reference RELEVANT ONLYOnly RELEVANT profiles will be contacted (must meet all criteria)This is a work-from-office role remote/WFH not availableSend your resume to: hidden_email

Keyskills :
accounts receivablear calling

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