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Area Operations Manager (Jabalpur)

1.00 to 10.00 Years Jabalpur 24 Aug, 2026

Job Location	Jabalpur
Education	Not Mentioned
Salary	Not Disclosed
Industry	BFSI
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Dear Candidate,We are looking for Area Operations Managers for Jabalpur, Mumbai and Chennai location.Desired Candidate Profile: Educational Qualification/Work Experience - Graduate / Post Graduate (MBA/PGDM preferred).- 612 years of experience in Banking/NBFC Home Loan Operations.- Minimum 35 years in a team handling- Strong exposure to Home Loan processing, sanctions, disbursement, documentation, and post-disbursement activities.- Experience in managing multiple branches/locations preferred.Key Skills & Competencies- Strong knowledge of Home Loan operational processes and regulatory requirements.- Expertise in credit documentation, property legal and technical processes, and disbursement controls.- Sound understanding of RBI guidelines, KYC, AML, audit, and compliance requirements.- Ability to drive process standardization and operational excellence.- Solid analytical and problem-solving skills.- Excellent stakeholder management and customer service orientation.- Proficiency in MS Excel, MIS reporting, and digital loan management systems.- Strong leadership, coaching, and people management skills.Key Responsibilities- Manage end-to-end home loan operations across the assigned area.- Ensure timely login, processing, sanction documentation, and disbursement of loan cases.- Monitor TAT (Turnaround Time) and service quality metrics.- Ensure compliance with internal policies, regulatory guidelines, and audit requirements.- Drive productivity and process improvement initiatives.- Manage branch operations teams and provide training and guidance.- Coordinate with Sales, Credit, Legal, Technical, Risk, and Central Operations teams.- Review operational MIS, identify gaps, and implement corrective actions.- Handle escalations and ensure superior customer experience.- Ensure portfolio quality through strong operational controls.Preferred Attributes- Result-oriented with a strong focus on process efficiency.- Ability to manage high volumes while maintaining accuracy.- Strong communication and interpersonal skills.- Experience in handling operations for multiple branches within a region.- Ability to work effectively in a fast-paced and target-driven environment.Interested candidates can share their CV at Thanks and Regards,ShilpaHR Team .

Keyskills :
Team HandlingRegulatory RequirementsKYCAMLComplianceMS ExcelMIS ReportingHome Loan OperationsCredit Documentation

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