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Night Auditor

1.00 to 6.00 Years   Kanpur   04 Apr, 2024
KINAL GLOBAL CARE PRIVATE LIMITED
Job LocationKanpur
EducationNot Mentioned
SalaryRs 12 Lakh/Yr
IndustryTravel / Tourism
Functional AreaAdministration / Facility / TransportFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Job description
    • The successful candidate will assume ownership of the property by supervising quality checks of housekeeping, interacting with guests, managing staff, and completing various administrative tasks
    • Additional responsibilities include identifying guests by name, creating a friendly environment, managing guest complaints, managing late-night guest requests, providing personalized recommendations for activities, and managing social media platforms for sharing guest feedback and photos
    Candidate Qualifications
    • The ideal candidate should have a passion for hospitality, fluency in written and spoken English, flexibility regarding working hours, a desire to deliver outstanding customer experiences, an extroverted personality, the ability to take initiative, and experience or an educational background in accounting (preferred)
    Required Skills
    • Outstanding organizational and supervisory skills
    • The ability to handle escalated customer complaints and negative feedback
    • Competency in social media management and content creation across multiple platforms
    • Experience in hospitality and an understanding of the youth travel market are preferred

Keyskills :
staff managementhousekeepingmedia managementaccountingadministrationcustomer complaintsaccount managementhospitalitynight auditing

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