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Application Support Specialist

Fresher   Kochi, Kerala   05 Nov, 2025
OTY INNOVATIONS PRIVATE LIMITED
Job LocationKochi, Kerala
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As an Application Support Specialist at our company, you will play a crucial role in ensuring the smooth operation, performance, and availability of Newgen applications such as LMS, CMS, SRM, and LOS. With over 6 years of experience in platform support, your expertise in problem-solving and incident management will be essential in optimizing application performance.Key Responsibilities:- Monitor and support Newgen applications to ensure system uptime- Diagnose and resolve production issues efficiently- Collaborate with development teams to implement fixes and enhancements- Handle incident management and perform root cause analysis- Automate tasks to enhance support efficiency- Conduct regular maintenance, patches, and updates on applications- Provide training and support to end-users across various business functionsQualifications:- Minimum 6 years of experience in application/platform support- Proficiency in Newgen enterprise platforms and modules- Strong skills in SQL, log analysis, and application performance tuning- Excellent communication and problem-solving abilities- ITIL Certification is a plusIn addition to the exciting role as an Application Support Specialist, joining our team will offer you the opportunity to work on cutting-edge enterprise platforms, be a part of a collaborative and supportive team, and access competitive compensation and growth opportunities.Note: Work Type - Full-time, PermanentShift - Day shift, Morning shiftWork Days - Monday to FridayWork Location - In person,

Keyskills :
SQLLog Analysis

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