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HICT Specialist

Fresher   Kochi, Kerala   23 Oct, 2025
Hamad Medical Corporation
Job LocationKochi, Kerala
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Role Overview:As a member of the team, you will be responsible for providing expert domain-cross-functional technical and business support to various systems and projects. Your primary role will involve assisting and collaborating on support related to HMC system requirements, coordinating activities, and compiling accurate system documentation. Your dedication to providing quality support with a high level of user satisfaction, technical expertise, and timeliness will be crucial to the success of the organization.Key Responsibilities:- Lead technical activities for the development and deployment of subject area systems/projects to meet business requirements.- Interpret job specifications and key responsibilities to direct subordinates and assign duties effectively.- Supervise compliance with policies and procedures to ensure work accuracy and completeness.- Identify and recommend procedure changes to enhance the efficiency of delivered solutions.- Collaborate with project teams to produce accurate, valid, and complete policy and procedure documents.- Audit documentation manuals to ensure accuracy, relevance, and availability to appropriate personnel.- Coordinate all activities related to providing required documentation and implementing documentation systems.- Review and revise procedures, specifications, and forms in coordination with relevant stakeholders.- Assist in compiling regulatory filing documents and maintaining computerized files to support documentation systems.- Provide documentation for projects to track business requirements effectively.- Assist in implementing motivation plans for subordinates to ensure the achievement of work goals.- Identify staff training needs, attend, and evaluate training sessions to enhance team skills.- Report work problems or provide assistance to subordinates in resolving issues.- Assist in the preparation of performance reports to monitor progress and improvements.Qualifications Required:- Bachelors Degree in Computer Science/ Computer Engineering or related discipline on a full-time basisOR- Bachelors Degree plus Related IT industry certification/Program from internationally recognized institutions on a full-time basis- Minimum of 7 years of experience providing hardware/software technical supportOR- Minimum of 9 years of experience providing hardware/software technical support for Bachelors degree holders with IT certifications(Note: Job Location is in Doha, Qatar),

Keyskills :
Technical SupportDocumentationComplianceStrategy DevelopmentStaff TrainingPerformance ReportingBusiness SupportHMC SystemPolicyProcedure Management

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