Senior Associate-AR Operations Coordinator

Job Description

As a Senior Associate Operations Coordinator at EY, you will be responsible for Analyst Relations (AR) operations management and project coordination. Your role will involve collaborating with key stakeholders to deliver high-quality services across different business segments. Here are your key responsibilities:- **Issue Resolution**: Address operational issues promptly to maintain service excellence and optimize client satisfaction.- **Relationship Management**: Collaborate with key stakeholders and specialist areas to ensure timely task deliveries.- **Cross-Departmental Collaboration**: Facilitate collaboration to enhance operational efficiency and achieve client-focused outcomes.- **Process Optimization**: Analyze and improve business processes for enhanced efficiency and effectiveness.- **Data Analysis & Data Management**: Analyze data proficiently to make informed decisions and enhance operational performance.- **Deployment Activities**: Orchestrate deployment activities for various projects.- **Workflow Operations**: Manage shared mailboxes and oversee ticketing items.- **Budget Management**: Contribute to budget planning, report preparation, and expense monitoring.- **Project Management**: Assist in planning, executing, and closing projects, including resource allocation and timeline management.- **Procurement Support**: Support the procurement process from requisitions to invoice processing.- **Risk Management**: Identify, assess, and mitigate operational risks promptly.- **Web Management**: Manage and update EY.com web pages to enhance web presence.- **Documentation**: Format presentations, handle SCORE submissions, and format decks.- **Event Support**: Provide analyst briefing books, conduct surveys, generate event reports, and support webcast operations.- **Meeting Coordination**: Draft and publish meeting minutes and engage in research activities.- **Leadership Skills**: Demonstrate the ability to motivate colleagues and manage conflicts effectively.- **Communication Skills**: Exhibit strong verbal and written communication skills for effective collaboration.- **Technology Proficiency**: Possess familiarity with data analysis and project management software and tools.To qualify for this role, you should have:- Overall 5-7 years of experience; 3-4 years of relevant experience- Bachelors or masters degree- Flexibility to support UK/US time zone- Experience working with global clientsAdditionally, you should ideally have practical experience in MS Excel, Word, PPT, Outlook, Teams, PowerBI, SharePoint, and OneDrive. Experience in building ey.com pages, knowledge of Project Management concepts, methodologies, brand, marketing, and communications are also preferred.In this role, you will be part of EY Global Delivery Services (GDS), a global network that offers fulfilling career opportunities and the chance to work on exciting projects with well-known brands worldwide. You will have access to continuous learning, transformative leadership, and a diverse and inclusive culture that empowers you to make a meaningful impact.EY is committed to building a better working world by creating new value for clients, people, society, and the planet. Join EY in shaping the future with confidence and developing solutions for today and tomorrows challenges. As a Senior Associate Operations Coordinator at EY, you will be responsible for Analyst Relations (AR) operations management and project coordination. Your role will involve collaborating with key stakeholders to deliver high-quality services across different business segments. Here are your key responsibilities:- **Issue Resolution**: Address operational issues promptly to maintain service excellence and optimize client satisfaction.- **Relationship Management**: Collaborate with key stakeholders and specialist areas to ensure timely task deliveries.- **Cross-Departmental Collaboration**: Facilitate collaboration to enhance operational efficiency and achieve client-focused outcomes.- **Process Optimization**: Analyze and improve business processes for enhanced efficiency and effectiveness.- **Data Analysis & Data Management**: Analyze data proficiently to make informed decisions and enhance operational performance.- **Deployment Activities**: Orchestrate deployment activities for various projects.- **Workflow Operations**: Manage shared mailboxes and oversee ticketing items.- **Budget Management**: Contribute to budget planning, report preparation, and expense monitoring.- **Project Management**: Assist in planning, executing, and closing projects, including resource allocation and timeline management.- **Procurement Support**: Support the procurement process from requisitions to invoice processing.- **Risk Management**: Identify, assess, and mitigate operational risks promptly.- **Web Management**: Manage and update EY.com web pages to enhance web presence.- **Documentation**: Format presentations, handle SCOR

Keyskills :
Data AnalysisData ManagementProcess OptimizationBudget ManagementProject ManagementRisk ManagementDocumentationLeadership SkillsCommunication SkillsMS ExcelMS WordMS PowerPointOutlookSharePointWeb ManagementEvent SupportMeeting Coordinatio