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Deputy Manager - Debt Management Service...

3.00 to 5.00 Years   Kolkata (West Bengal)   29 Apr, 2025
Bajaj Finserv Lending Ltd
Job LocationKolkata (West Bengal)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryFinancial Services/Stockbroking
Functional AreaBanks/Insurance/Financial Services
EmploymentTypeFull-time

Job Description

Job PurposeManaging the collections in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms.Duties and Responsibilities

  1. Allocation Planning: Planning allocation of portfolios to ROs and Agencies Based on:
    • Performance: Previous months track record
    • Data Analysis and Insights
    • Geographical dimensions
    • Capacity
    • Location
  2. Vendor Management: Activities including researching and sourcing vendors, obtaining quotes, analyzing capabilities, turnaround times, negotiating contracts and managing relationships. Role would include:
    • Capacity Check based on portfolio trends
    • Availability checks: Checking if the agencies cater to the particular location
    • Performance checks: based on data collected on agencies past performance and their record history
    • Checks on Off Role
  3. Processes:
    • Vendor Bill tracking and confirmation
    • Performing adequate compliance checks based on company policies and legal requirements
    • System allocation and admin services facilitation by connecting with the requisite teams
  4. Performance:
    • DRR of Area/Location
    • Track vendor wise performance and provide due support
    • Visit critical cases on field
Key Decisions / Dimensions
  • Management of high value cases
  • Agency assessment and influencing for support in achieving targets
Major Challenges
  • Portfolio Management closing cases at Bucket X
  • Managing difficult locations with scarcity of relevant talent
  • Need to involve dealers to achieve collection target achievement
Required Qualifications and Experiencea) Qualifications
  • Graduate in any discipline
b) Work Experience
  • Post qualification 3 to 5 years
  • Vendor management complete cycle
  • Team management
Locations - Basic SectionJob LevelGB02Job TitleDeputy Manager - Debt Management Services - Mortgages, DMS Mortgages, Mortgages Front EndJob Location
  • Country: India
  • State: WEST BENGAL
  • Region: East
  • City: Kolkata
  • Location Name: Kolkata - Salt Lake
  • Tier: Megapolis

Keyskills :
vendor management data analysis compliance checks performance tracking portfolio management collection deputy manager debt management

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