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Executive - Club

5.00 to 10.00 Years   Kolkata (West Bengal)   24 Apr, 2025
JLL
Job LocationKolkata (West Bengal)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryOthers - other Industry
Functional AreaHR/PM/IR/Training
EmploymentTypeFull-time

Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades, or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Position: Club ExecutiveAs a Club Executive at a residential site providing property management services, the Key Result Areas (KRAs) typically focus on ensuring smooth operations, member satisfaction, and the overall success of the club facilities. Heres a comprehensive list of KRAs for this position:Member Satisfaction and Engagement

  • Maintain high levels of member satisfaction through regular surveys and feedback mechanisms.
  • Organize and oversee various recreational activities and events for club members.
  • Address member concerns and complaints promptly and effectively.
  • Implement strategies to increase member participation in club activities.
Facility Management
  • Ensure proper maintenance and cleanliness of all club facilities (e.g., gym, swimming pool, sports courts).
  • Coordinate with maintenance teams for timely repairs and upgrades.
  • Implement and maintain safety protocols for all club areas.
  • Oversee inventory management of club equipment and supplies.
Staff Management
  • Recruit, train, and supervise club staff (e.g., trainers, lifeguards, maintenance personnel).
  • Create and manage staff schedules to ensure adequate coverage.
  • Conduct regular performance evaluations and provide feedback to staff.
  • Foster a positive work environment and team culture.
Financial Management
  • Develop and manage the clubs annual budget.
  • Monitor and control expenses to ensure financial efficiency.
  • Identify opportunities for cost savings and revenue generation.
  • Prepare and present financial reports to property management and stakeholders.
Compliance and Risk Management
  • Ensure compliance with all relevant laws, regulations, and health and safety standards.
  • Maintain up-to-date documentation for licenses, permits, and certifications.
  • Implement and enforce club rules and policies.
  • Conduct regular risk assessments and implement mitigation strategies.
Marketing and Membership Growth
  • Develop and implement marketing strategies to attract new members.
  • Create promotional materials and manage the clubs online presence.
  • Organize open house events and membership drives.
  • Analyze membership trends and implement retention strategies.
Program Development
  • Design and implement new programs and services based on member interests and trends.
  • Regularly evaluate existing programs and make improvements as needed.
  • Collaborate with external partners or vendors to enhance club offerings.
Communication and Reporting
  • Maintain clear and regular communication with club members through newsletters, emails, and notices.
  • Provide timely reports to property management on club operations, financials, and member feedback.
  • Act as a liaison between club members and property management.
Technology Integration
  • Implement and manage club management software for bookings, memberships, and payments.
  • Ensure the clubs technology infrastructure is up-to-date and secure.
  • Train staff and members on the use of club-related technology.
Community Relations
  • Foster positive relationships with the local community and relevant stakeholders.
  • Represent the club at community events and meetings.
  • Collaborate with other local organizations for mutually beneficial partnerships.
By focusing on these KRAs, a Club Executive can effectively manage the residential club, enhance member experiences, and contribute to the overall value of the property management services.Location:On-site Kolkata, WBScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLLs recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details, please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Locations: On-site

Keyskills :
member engagement facility management staff supervision financial oversight marketing strategy communicationprogram development recruitment process processing

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