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AWM IPB Production Support

3.00 to 0.00 Years   Mumbai City   05 Feb, 2022
JPMorgan
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    Position Overview: This position is for Application Support Analyst in Asset & Wealth Management International Private Banking. This position is based in Mumbai or Bengaluru, India. In this role, youll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. Youll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, youll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines.Responsibilities and Deliverables:Specific responsibilities for this position include:
    • Provide support for end users by having in-depth knowledge of application and the integrations to downstream systems.
    • Responsible for triaging and escalating any production issue affecting outages per procedures.
    • Manage production batch support
    • Contribute to the success of SRE and DevOps
    • Identify and enact process and technical improvements including automation
    • Use and adapt Application Monitoring tools like Dynatrace, UiPath
    • Ready to work in APAC & EMEA hours, and also provide weekend coverage on rotational basis.
    • Participate in incident and problem management procedures
    Qualifications and Technical Requirements: This role requires a wide variety of strengths and capabilities, including:
    • 5+ years of industry experience is required with at least 3 years in Production Support, DevOps, or Site Reliability Engineering
    • Degree in Computer Science or related technical field involving or equivalent practical experience.
    • Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
    • Experience managing and supporting a batch application system, including ability to analyze complex and layered outcomes
    • Skills required: Unix/Linux, Sybase/Oracle SQL, Shell / Perl scripting, Python and experience in Monitoring tools like Dynatrace, AppDynamics, Splunk and Grafana
    • Experience in supporting Web based applications (WebSphere, Apache Tomcat, Mule).
    • Experience with CTRL-M/CA Autosys scheduler, and knowledge on any ETL tool like Informatica, Pentaho
    • Have an understanding of source control techniques and/or familiar with GIT
    • Understanding of Agile development methodologies and tools including Jira and BitBucket
    Good to have :
    • Experience with Cloud Infrastructure on AWS, GCP, or Azure.
    • Experience with container orchestration systems such as Kubernetes
    • Understanding of Machine Learning and Statistics. Practical knowledge of Natural Language Processing (NLP) and/or Neural network implementation
    • Experience with DevOps tool stack such as Jenkins, Ansible, Maven
    ,

Keyskills :
natural language processingetl toolapache tomcatthinking skillscomputer sciencemachine learningmonitoring toolsdaily operationsnatural language

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