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Branch Manager_ Bank_ Mumbai (Juhu)

6.00 to 10.00 Years   Mumbai City   13 Oct, 2021
V-Konnect Associates
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 7 - 14 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaSales Support / MIS
EmploymentTypeFull-time

Job Description

Strategy & P&L Management

  • Maintains the Profit and Loss statement and Balance Sheet for the branch
  • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank
  • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products
  • Liabilities mobilization through CASA portfolio growth in the Branch Catchment
Superior and Consistent Customer Service
  • Ensures Efficient complaint management within specified TATs
  • Drives high service scores
  • Conducts customer engagement programs and marketing events
  • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval
Strengthening Systems, Controls and Processes
  • Ensures Upkeep of the Branch and ATM and raises issues if required
  • Liaises with respective teams for effective and efficient Fraud Management within the cluster
  • Ensures branch compliance with Banks policies and processes
  • Ensures timely submission of MIS reports
  • Ensures safety and security of Bank and customers assets
  • Ensures Audit related deliverables both internal and external are met as per the prescribed norms
  • Ensures Role clarity to employees in the branch and manage attrition
Performance Management
  • Tracks and monitors daily productivity and book movement of the branch
  • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required
Interested can share their CVs on shivani.tyagi@v-konnect.comReferences are highly appreciated

Keyskills :
complaint managementinsurancecustomer engagementmarketingbranch bankingtppmisrevenue generationcasatargetcvssowsalescustomer servicetraining needsbalance sheetperformance managementbusiness developmenthcmfraud managementworkstatements

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