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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Short DescriptionJob opening for Change Manager role for Mumbai and Bangalore LocationInterview Location: Mumbai and BangaloreInterview Date: 12th Jan 2019Level: B1/B2/C1QualificationsAny GraduateITIL Certified will be preferredJob ResponsibilitiesPrimary Skill: Change ManagementDrive actions that increase the percentage of changes that are implemented correctly first timeEnsure that change implementation risk is understood and mitigated to increase the likelihood of successful implementation at first attemptEnsure that all changes are managed as planned within the timescales agreed with the change requesterEscalate any changes which are damaging the quality of the Capgemini Outsourcing NA serviceEnsure all changes comply with internal Capgemini controls and customerregulatory controlsEnsure agreed Request for Change RFC are entered correctly in the Change Control SystemOrganize Change Advisory Board Meetings CAB, ensure agenda and papers are issued to participants in good timeReview, monitor and communicate the progrss and final outcome of changes to all relevant partiesEnsure a backout plan is in evidence and has been considered within the overall implementation plan to minimize imnpact to service availabilityEnsure configuration items CI are liked to the changeEnsure that full approval is granted prior to implementing changesEnsure change related documentation is completed and updatedEnsure Capgemini global process for Change Management is utilized.CustomerSupplier RelationshipDrive actions that minimize disruption to our customers environments due to changesKeep costs of change activities downEstablish credibility with the client, delivery teams and 3rd party suppliersUnderstand the clients business and the impact of changes you manage on their environment.Service ExcellencePrioritizing of own work to meet internalexternal deadlinesProblem identification and resolution analysis.Level Wise Opening:2-4yrs-Bangalore-B14-6yrs-Mumbai & Bang -B26-9yrs-Bang-C1Contact Person: Priyanka Mathkar,
Keyskills :
sales management hange customer business service development