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Claims Operations processs

1.00 to 3.00 Years   Mumbai City   18 Sep, 2019
Wills Tower Watson
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryInsurance
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

Principal Duties/Responsibilities

  • To handle various activities/transactions within the Claims process (Triage, Registration & Notification of Claims (phone/email), Handling Claims Interims with Insured/Insurers/Assessors/Repairers, etc. Managing Claim Settlements, Preparing Client/Claims Reports) and to ensure that team meets its business requirements daily.
  • To ensure that all parameters of performance in terms of TAT / SLAs are met.
  • Process critical activities with high levels of accuracy
  • Prioritize and organize work daily according to business priorities
  • Develop an in depth understanding of the technical aspects of the process
  • Ensure adherence to the Willis service standard.
  • Ensure ongoing, sustainable and dynamic relationships with stakeholders whilst managing their expectations.
Top 5 Competencies
  • Business Communication
  • Analytical Skills
  • Creative and Logical Thinking
  • Eye for detail
  • Time management
, Required Qualifications, Skills, Knowledge, ExperienceQualifications: 1. Any Graduate or Post GraduateSkills: 1. Good communication skills (Written & Verbal)2. Should be a quick learner and team player.3. Passionate about quality4. Effective prioritization skills to meet business objectives.5. Able to work independently when required6. Possesses a keen eye for details7. Ability to work under pressureKnowledge:1. Having good understanding and knowledge of Insurance.2. Good working knowledge of Microsoft office, particularly Word & ExcelExperience: 1. Minimum 6 months of experience as Sr.Advisor2. Minimum 1 year of experience as Analyst3. Minimum tenure of 24 months in the current process (preferably in Claims)

Keyskills :
microsoftoffice communicationskills businessrequirements tat slas excel claims business analysis pressure adherence settlements registration notification communication PowerPoint perf mance MicrosoftW

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